Delivery & Returns


 

 

UK DELIVERY 

 

Standard Delivery, Royal Mail Second Class £3.99

FREE when you spend £100 or more
Within 4 working days

FREE delivery automatically applied at checkout.

Please allow 2 extra days for deliveries to Northern Ireland, AB Postcodes, Highlands and Islands.

UK RETURNS ONLY

We offer free UK returns on all orders -  returns postage will be refunded along with your return upon receipt, (sale items not included) 

You may return your purchase (or part of it) for an exchange or refund within 14 days of receiving it by sending the item(s) back to us at the address provided on your dispatch note.

Please obtain a free proof of postage when returning items. We cannot be held responsible for items that fail to reach us.

Our returns address is:

Mudd & Water                                                                                                                      
Croxtons Mill
Blasford Hill
Little Waltham
Chelmsford
Essex 
CM3 3PJ

 

All items must be returned in a fully resalable condition, which means being unused with swing tags attached and, if possible, in the original packaging. Mudd & Water reserves the right to refuse a refund or exchange on items deemed not to be resalable. This does not affect your statutory rights in connection with faulty items. 


INTERNATIONAL RETURNS

Customers returning orders from outside of the UK will be responsible for all costs associated with returning their order.

Please note: We can't be held responsible for items that fail to reach us. We recommend that overseas customers send their returns via a registered trackable service.